Warranty and Service
Xiaomi Scooters, Robot Vacuums and Handheld Vacuums
By contacting us here you get help with service and support for Xiaomi Scooters, Xiaomi Robot Vacuums, and Xiaomi Handheld Vacuums.
You complete a service request with our customer support and then send your product to Mistore’s own workshop. All communication and work take place under one roof, ensuring that you as a customer can quickly benefit from your Xiaomi product again.
Shipping labels are provided free of charge for warranty claims.
Products out of warranty
For service and support on Xiaomi products after the warranty period has expired, for tire replacement or other service on your scooter, service on robot vacuums, or any other Xiaomi product, contact us here for a price quote/estimate. Naturally, we perform all service using original parts.
Xiaomi Smartphones
Service and support for Xiaomi mobile phones are not handled by Mistore's workshop. Instead, please contact Conmodo for further assistance. Via the link below, you can register your case and then send the phone directly to the workshop.
Conmodo provides shipping labels free of charge.
Conmodo provides shipping labels free of charge.
Other products
For service and warranty on products purchased at Mistore, contact us here.
Did you purchase your product from another retailer?
Please contact the retailer first for further assistance.
Please contact the retailer first for further assistance.