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Frequently asked questions
What distinguishes Xiaomi electric scooters from other brands on the market?
Xiaomi electric scooters are the world's best-selling, which is due to an unbeatable combination of high quality, user-friendliness, and competitive prices. This success reflects our commitment to innovation, reliability, and customer satisfaction, making our scooters the obvious choice for many users worldwide.
How long does delivery take from Mistore?
Mistore offers fast delivery within 2-3 days in Sweden for all orders, so you can quickly start enjoying your new Xiaomi electric scooter or accessories.
Does Mistore offer support and service for its electric scooters?
Yes, as an official Xiaomi store, mistore.se offers superb support and service for all our electric scooters and products purchased here, so you can feel secure with your purchase. This also applies to the replacement of parts subject to wear and tear, such as tires.
What warranty is offered on Xiaomi electric scooters purchased from Mistore?
All Xiaomi electric scooters sold at Mistore are covered by a two-year warranty, giving you extra peace of mind and security with your purchase. This warranty ensures that you receive support and service if your electric scooter needs repairs or exhibits any defects during this period.
Are there safety accessories recommended for Xiaomi electric scooters?
Yes, we recommend our popular Flash Helmet to ensure your safety on the roads. It is important to always prioritize safety when using an electric scooter.
Can I connect my Xiaomi electric scooter to an app?
Yes, you can connect your Xiaomi electric scooter to the Mi Home app to easily keep track of mileage and remaining battery life directly from your mobile phone.
Are Xiaomi scooters waterproof?
Xiaomi electric scooters are generally not completely waterproof, but most models have a certain level of water resistance (usually IP54 or IPX5). This means that the scooter can withstand splashes and light rain, but it is not designed to be ridden through deep water or exposed to persistent rain. To avoid damage, you should avoid riding in heavy rain or through large puddles.































